GeoFluent: Custom Real-Time Translation

Lionbridge GeoFluent unlocks the knowledge of the global enterprise with the industry’s only cloud-based, customized real time translation platform that instantly translates content and communications into multiple languages.

Solving the Global Communication Challenge

Analysts estimate that more than 90% of enterprise content never reaches non-English speaking audiences, due to time and cost constraints. Lionbridge GeoFluent solves this global communication challenge by providing cost effective, quality, instant translation of marketing and customer care communications such as Web pages, online chat, user generated content and more. This allows organizations to unlock new revenue opportunities, strengthen customer loyalty and reduce support costs by engaging customers and partners in real-time, regardless of location.

The GeoFluent product family includes a rich set of features including an IBM-developed machine translation engine and a proprietary Lionbridge customization solution to increase quality and usability of translation. As a result, clients gain a secure, cloud-based, real-time solution that is customized for organization's specific business processes to increase translation quality and availability.

Reaching, Engaging and Supporting Global Customers

	GeoFluent Web enables your site visitors to instantly and cost-effectively translate your online content - including eSupport, knowledge bases, support forums, and corporate blogs - into your customer's preferred language. Four different controls allow you to disseminate multilingual news and information around the globe, provide your customers with instant translations for free-form text, and display real-time translations of your web pages to your site visitors.
	GeoFluent Chat enables instantaneous multilingual communication for online engagement sessions — from pre-sales to customer support. Through easy integration with common chat applications, GeoFluent instantly turns English-speaking agents into “Global Communicators”, allowing organizations to quickly and cost effectively engage and support customers in global markets. Multilingual online chat at your fingertips.
	GeoFluent IM enables socially connected organizations to instantly communicate with international colleagues and partners regardless of location, time zone, or language. GeoFluent IM improves communication and increases productivity across geographically dispersed teams, speeding decision making in global product development, improving responsiveness in global service operations, and reducing international sales cycles.

Using GeoFluent, enterprises across industries are broadening their reach, unlocking new revenue opportunities, strengthening customer loyalty and reducing support costs. And it all happens by understanding, engaging and communicating with customers, partners and employees in the language that matters to them — their own.

To learn more about GeoFluent please contact us or tour our solutions, support and services and resources.